Ramy Bassily

Patient feedback is a crucial part of my clinical practice. Below is a sample of the feedback we receive from patients.

• Thank you for the kindness and care shown to me and my husband during our cataract operations. You gave us confidence and we are both recovering well

  

  Patient thank you card

• Thank you all for the wonderful care and attention that I received whilst in the unit for my corneal transplant. I know that everybody involved played a vital part in the operation, but I would like to give special thanks to the people that I met face to face. And of course, the awe-inspiring skill of Mr Bassily. He is also the smiliest, most calming doctor I have ever met

  

  Patient thank you card

• Thank you for respecting (_____) and her needs. Your understanding made a difficult morning much easier for us to get through. We are so very appreciative of all your efforts and kindness

  

  Mother of patient with learning difficulties

• I thought I'd get in touch as I sat the Duke Elder exam for undergraduates and recently received the results. I'm really pleased to say that I came tied 11th in the country, and wanted to thank you for mentoring me that week. I learnt so much more in that week than what I can expect to learn from placements. It really was invaluable in my preparation for the exam, as it made learning the content so much easier being able to link it with experiences I had had in clinic last summer

  

  Medical Student